If you send the artwork to our requirements there are no setup costs. If you have difficulty creating the file just contact us and we can help you.
For your artwork to be produced accurately, please ensure that you follow the requirements below. For more detailed instructions, please see our artwork setup guide.
Please note that we cannot be held responsible for issues contained in the supplied artwork itself such as spelling mistakes, grammatical errors, RGB colour mode, overprint, resolution, missing fonts and missing images. To avoid these issues, please ensure your artwork adheres to our requirements.
Artwork not supplied to our requirements will likely render an unsatisfactory result or delay your order. If you unsure about the artwork you have, please check with us beforehand to ensure there are no complications with your order.
If artwork cannot be used to produce what has been ordered, we will advise you of this and request how you would like to proceed.
If an artwork size is different to the ordered size, the ordered size always takes precedence. This is due to the fact that artworks from our customers are supplied in a variety of scales.
With subjective issues of quality such as image resolution, we will sometimes advise you if the quality is extremely low, though again, we cannot be held responsible if the artwork is supplied in such a manner and isn’t suitable for your needs.